How are you going to wash your hands if you have no water? Chester Water Authority recognizes the situation some customers are in and are showing compassion in their humanitarian gesture of getting water to every customer in their system.
Chester Water Authority suspended turn-offs as of March 13, 2020. Since then they have contacted all the customers that they had listed in our system as turned-off. All of those customers who responded had their water service restored.
CWA is still fully operational. They continue to respond to request for new services, with same day service. They also continue to respond to issues of leaks that are outside of the property, with same day service. And of course any needed emergency repairs to their system are being handled promptly.
Customers should know that for any water emergencies please call 1-800-793-2323 #9. For billing questions or any other non-emergency customer service inquiry please visit www.chesterwater.com and click on “Contact Us” at the top of the web page.
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