Community News Coronavirus Submission

Coronavirus (COVID-19) Updates from Crozer-Keystone Health System

What are Crozer-Keystone’s temporary visitation policies during the pandemic?
In our emergency departments, we are asking all arriving patients about recent international travel and if they have symptoms consistent with COVID-19, such as fever, cough and/or shortness of breath.

Visitors will not be permitted in inpatient areas, unless clinically necessary as determined by the health care team.

In outpatient areas and maternity units, patients are permitted to have one support person with them. Approved visitors must pass a risk assessment screening before entry, which includes a series of questions related to travel and respiratory symptoms.

We recognize that interacting with friends and family can be helpful to the healing process, and strongly encourage everyone to use other forms of support, such as phone calls, video chats, emails, and texts. We are sensitive to the separation this restriction causes our patients and their loved ones, but we believe this measure of protection is essential at this time to keep everyone safe.

Crozer-Keystone hospitals have bedside telephones in inpatient rooms, and guest WiFi is available free of charge, to help access loved ones.

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